How to choose a Vet practice

As many practices are now being taken over by corporate shareholders who own multiple sites, Veterinary practice is changing. If you need to choose a practice, here are some tips on finding one that will suit the needs of you and your pet.

  • Find out who owns the practice, is it part of a group or a stand-alone independent (often owned by a Vet/Vet Nurse).  
  • Do they have permanent staff?  As Vets we love continuity of care, I see patients that I have known for years, and a good relationship is invaluable for care. 
  • Are prices openly displayed on websites? We think this should be easily visible on all practice sites.
  • Can they perform a range of procedures? –for example in house blood machines and ultrasonography are very useful for emergencies. Experienced surgeons save you having to go elsewhere for more advanced procedures. 
  • Do the opening hours suit around your working week? Online booking is a very useful tool and means you can book when the practice is closed.
  • How far away is any out of hours provider?

If you are thinking of moving practice have a chat to the new practice or pop in and try and get a feel for how it works.

Lucy Travers BVSc CertAVP MRCVS 

Highfields Vets